Rat and Mice Control in Brisbane, QLD

Brisbane, the Gold Coast and surrounding South East Queensland, from our base at Hope Island. Twelve suburbs have their own pages on the service areas page, but they are a starting point rather than a boundary. If you are unsure whether we reach your suburb, call us and we will check.

Yes. The phone is answered at any hour, every day, on the same number shown at the top of this page. Call with your location and what you are seeing, and we will talk you through what to do next.

Yes. We work in family homes, rentals and apartments, and in shops, offices, food businesses and commercial properties. Commercial visits are set around trading hours, and the treatment details are recorded after each visit.

We can often give guidance from a clear description and a few photos. Termite work and more complex problems usually need someone on site before an accurate treatment price is possible, because what is in the roof, the walls or the subfloor decides the scope.

The pest, how established it is, the size of the property, access, the treatment method and any follow-up visits all change the scope and the price. When you compare quotes, compare the areas treated, the method, the preparation and the follow-up that is included. A lower total can simply mean a narrower job.

Tell us where and when you saw the pest or the sign of it, and take a clear photo if it is safe to do so. Mention any spray or bait already used, and tell us about children, pets and anyone with allergies in the house. All of that helps us prepare before we arrive.

No. Leave the mud leads and damaged timber exactly as they are, do not spray the area, and call us to arrange an inspection. Termites that are disturbed often move away and go quiet, which makes the activity harder to assess and treat.

Please do not approach or disturb an active nest. Keep people and pets away from it and call us for advice that suits where the nest is and how big it has grown.

Get medical help first, and call for urgent help straight away if someone has trouble breathing or a severe reaction. Dealing with the pest comes after everyone is safe.

The preparation and re-entry instructions matter, so we go through them with you before we start. Tell us about every animal in the house, including fish and birds, and we will explain what to move, cover or keep away before we start.

Keep the invoice, the treatment details, any safety directions and our recommendations, along with any termite paperwork the job produced. If anything on them is unclear, ask and we will explain it.

No treatment removes every future risk. Long-term protection comes from the right treatment, regular checks and practical changes around the property, such as fixing leaks, clearing garden beds from the walls and sealing the gaps pests use.

Often, yes. Cleaning removes food, but pests still come in looking for water and shelter. Entry points, moisture and termite risk have nothing to do with how clean the kitchen is.

It depends on the property and its risk factors, such as its age, construction, garden and history. After an inspection we can recommend a schedule that suits that house rather than a one-size answer.

It may kill the insects you can see without reaching the nest or colony they came from. The right response depends on the species and where it is living, which is why identification comes first.